{"id":5776,"date":"2021-11-19T14:23:20","date_gmt":"2021-11-19T14:23:20","guid":{"rendered":"https:\/\/atelieruldeeroi.com\/?page_id=5776"},"modified":"2026-11-01T15:14:26","modified_gmt":"2026-11-01T15:14:26","slug":"informatii-utile","status":"publish","type":"page","link":"https:\/\/atelieruldeeroi.com\/de\/informatii-utile\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Pe aceast\u0103 pagin\u0103 g\u0103se\u0219ti informa\u021bii utile despre comanda ta de la Atelierul de eroi: cum po\u021bi pl\u0103ti, c\u00e2t cost\u0103 livrarea, \u00een c\u00e2t timp ajunge cartea la tine \u0219i ce faci dac\u0103 vrei s\u0103 returnezi un produs.<\/p>\n

\"Informa\u021bii<\/p>\n

Zahlungsmodalit\u00e4ten<\/h2>\n

Ramburs<\/b><\/p>\n

Plata produselor comandate se va face la livrare, direct curierilor cu care colabor\u0103m, \u00een momentul primirii produselor.<\/p>\n

Online<\/b>, prin procesatorul de pl\u0103\u021bi Stripe<\/a> (Visa\/Maestro\/Mastercard).<\/p>\n

Dac\u0103 a\u021bi ales metoda de plat\u0103 \u201eOnline prin card bancar\u201d, este necesar s\u0103 completa\u021bi un formular cu informa\u021biile despre cardul dumneavoastr\u0103 \u00een pagina securizat\u0103 a procesatorului de pl\u0103\u021bi.<\/p>\n

\u2013 Pl\u0103\u021bile cu carduri de credit\/debit emise sub sigla Visa \u0219i MasterCard (Visa\/Visa Electron \u0219i MasterCard\/Maestro) se efectueaz\u0103 prin intermediul sistemului \u201e3-D Secure\u201d, elaborat de organiza\u021biile care asigur\u0103 tranzac\u021biilor online acela\u0219i nivel de securitate ca cele realizate la bancomat sau \u00een mediul fizic, la comerciant.<\/p>\n

\u2013 \u201e3-D Secure\u201d asigur\u0103 \u00een primul r\u00e2nd c\u0103 nicio informa\u021bie legat\u0103 de cardul dumneavoastr\u0103 nu este transferat\u0103 sau stocat\u0103, \u00een niciun moment, pe serverele magazinului sau pe serverele procesatorului de pl\u0103\u021bi, aceste date fiind introduse direct \u00een sistemele Visa \u0219i MasterCard.<\/p>\n

Mai multe detalii g\u0103se\u0219ti pe pagina Zahlungsmodalit\u00e4ten<\/a>.<\/p>\n

Informa\u021bii utile despre livrare<\/h2>\n

Costul de transport pe teritoriul Rom\u00e2niei:<\/p>\n

– 9 lei prin po\u0219t\u0103;
– 12 lei prin curier, cu plata online cu cardul;
– 19 lei prin curier, cu plata ramburs.<\/p>\n

Europa:<\/p>\n

– 25 lei prin po\u0219t\u0103, f\u0103r\u0103 AWB;
– 55 lei prin po\u0219t\u0103, cu AWB.<\/p>\n

Transportul este gratuit pentru sume de peste 250 Lei.<\/p>\n

Retur<\/h2>\n

– orice produs cu defecte de fabrica\u021bie poate fi returnat \u00een 30 de zile de la primirea comenzii;
– pentru produse f\u0103r\u0103 defecte de fabrica\u021bie, v\u0103 rug\u0103m s\u0103 citi\u021bi politica de retur din sec\u021biunea Termeni \u0219i condi\u021bii<\/a>. Detalii g\u0103se\u0219ti \u0219i pe pagina R\u00fccksendung, R\u00fcckerstattung und Widerrufsrecht<\/a>.<\/p>\n

Lieferfrist<\/h2>\n

Comanda ajunge la tine \u00een 5\u201310 zile.<\/p>\n

Termenele de livrare pot fi \u00eent\u00e2rziate \u00een perioadele aglomerate de s\u0103rb\u0103tori. Vezi \u0219i pagina Lieferfrist<\/a>.<\/p>\n

Alte informa\u021bii utile<\/h2>\n

Datele tale sunt folosite doar pentru procesarea comenzii, a\u0219a cum explic\u0103m \u00een politica de confiden\u021bialitate<\/a>. Dac\u0103 ai o \u00eentrebare despre comand\u0103, despre personalizarea c\u0103r\u021bii sau despre livrare, ne po\u021bi scrie oric\u00e2nd din pagina Kontakt<\/a>. \u00ce\u021bi r\u0103spundem c\u00e2t mai repede.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Pe aceast\u0103 pagin\u0103 g\u0103se\u0219ti informa\u021bii utile despre comanda ta de la Atelierul de eroi: cum po\u021bi pl\u0103ti, c\u00e2t cost\u0103 livrarea, \u00een c\u00e2t timp ajunge cartea la tine \u0219i ce faci dac\u0103 vrei s\u0103 returnezi un produs. Modalit\u0103\u021bi de plat\u0103 Ramburs Plata produselor comandate se va face la livrare, direct curierilor cu care colabor\u0103m, \u00een momentul …<\/p>\n

FAQ<\/span> Weiterlesen »<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"informa\u021bii utile","_yoast_wpseo_title":"Informa\u021bii utile: plat\u0103, livrare \u0219i retur | %%sitename%%","_yoast_wpseo_metadesc":"Informa\u021bii utile despre comenzile la Atelierul de eroi: modalit\u0103\u021bi de plat\u0103, costuri de livrare, termene de execu\u021bie \u0219i retur.","ade_seo_title":"","ade_seo_desc":"","ade_book":0,"footnotes":""},"class_list":["post-5776","page","type-page","status-publish","hentry"],"yoast_head":"\nInforma\u021bii utile: plat\u0103, livrare \u0219i retur | Atelierul de eroi<\/title>\n<meta name=\"description\" content=\"Informa\u021bii utile despre comenzile la Atelierul de eroi: modalit\u0103\u021bi de plat\u0103, costuri de livrare, termene de execu\u021bie \u0219i retur.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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